The Challenge

Every time Colgate-Palmolive launches a new toothpaste or mouthwash, the same uncomfortable question surfaces: are we actually growing, or are we just stealing from ourselves?

A minor formula tweak — say, a whitening variant of an existing line — probably pulls most of its sales from other Colgate products. A completely new category entry should, in theory, take share from competitors. But "should" and "does" are different things, and Colgate needed to know the difference with enough confidence to guide a portfolio strategy worth hundreds of millions.

The analysis had to work across roughly 25 products per market, 50 markets, and five years of retail scanner data — long enough to capture the full lifecycle of each product introduction and its ripple effects across the shelf.

Our Approach

Modeling consumer choice

We built a model that represents how consumers choose between products on a shelf. Rather than looking at aggregate sales trends, the model captures the underlying decision: given everything available, which product does a shopper pick? Product availability varies by market and changes over time, so the model accounts for what's actually on shelf in each location rather than assuming universal distribution.

The model understands Colgate's brand architecture — the relationship between a parent brand, its sub-brands, and individual variants — which helps it distinguish between a new product that competes with its siblings versus one that expands into genuinely new territory. We also built in the distinction between minor tweaks, meaningful new variants, and true category entries, since the expected pattern of cannibalization differs for each.

Answering the counterfactual

The real payoff is counterfactual: for every product Colgate launched over the past five years, we can answer "if this had never existed, where would those sales have gone?" — with a full measure of uncertainty around each answer.

Results

Colgate's portfolio team got probabilistic estimates of cannibalization for every product launch in their recent history — not just a single number, but a range reflecting genuine uncertainty about consumer substitution patterns. The analysis revealed which launches truly grew the pie and which mostly reshuffled it. The modeling approach transferred well internally; Colgate's own team was able to run updated analyses after we delivered.

The work directly shaped how Colgate thinks about future launch decisions and led to an ongoing partnership, including a follow-on engagement focused on shelf optimization.

PyMC Labs Team

  • Ben Vincent
  • Bill Engels
  • Luciano
  • Maxim
  • Adrian
  • Christian
  • Ricardo
  • Thomas Wiecki

Let's Chat, We Respond Fast

Tell us about your problem. We typically respond within 24 hours.

Schedule a Consultation